Singapore Business Review unveils winners of the Business Case Studies Awards 2018

The winners presented their exceptional case studies at an awards ceremony held at the Sheraton Towers on 21 June.

Singapore Business Review paid tribute to outstanding business solution providers at Business Case Studies Awards 2018 held at the Sheraton Towers Singapore on 21 June 2018.

Now on its third year, Singapore Business Review’s Business Case Studies Awards lauded companies that pioneered unique and revolutionary solutions, and achieved greater efficiency and solved various problems for their clients.

The winners were chosen based on Uniqueness & Innovation, Effectiveness & Impact, Dynamism, and Client Feedback.

Singapore Business Review congratulates the following winners:

Enable Business Pte Ltd’s human resource management platform QuickHR has provided clients with a cost-effective solution for their hiring process. The company gives clients flexibility and scalability by helping HR departments focus on less paper, more people.

QuickHR can automate a company's entire HR workflow with a few mouse clicks via its extremely user-friendly interface. Clients are also able to allocate funds to other needs instead of upgrading storage infrastructure every year because QuickHR is cloud-based. This won QuickHR the Human Resource Consulting Case Study of the Year award.

Zendesk won the Customer Support Solution Case Study of the Year award for its customer service software solutions for Circles.Life. Zendesk's omnichannel strategy aided the Circles.Life to achieve its vision of giving power back to the customer by allowing them to choose what channel is most convenient and best fits their needs.

Zendesk's omnichannel strategy includes Zendesk Support, Guide, Chat, Message, and Answer Bot. The firm does not trains agents to specialise in a particular channel. Instead Zendesk trains agents across various channels and products.

Vinculum Group’s flagship product Vin eRetail is a cloud-based order and warehouse management software that allows brands and retailers to automatically list their products on marketplaces in over 30 countries.

Vinculum helped automate Riverwood Integrated Logistics Solutions' near-manual operations and warehouse processes. It implemented Vin eRetail for order management and warehouse management and configured Riverwood’s systems to allow B2B and B2C eCommerce order fulfillment, providing the firm an efficient way to scale domestically and internationally.

Read the full case studies here:

• Zendesk's customer care solutions boost the rapid expansion of Circles.Life
• Brands, retailers can reach 30+ countries in one click
• The big shift: QuickHR's 'less paper, more people' solution

Watch the case studies' video presentations here:

• Zendesk's customer care solutions boost the rapid expansion of Circles.Life
• Brands, retailers can reach 30+ countries in one click
• The big shift: QuickHR's 'less paper, more people' solution

See official event photos here.

If you would like to join the 2019 awards and be awarded as one of the most outstanding business solutions providers in Singapore, please email eleonor@charltonmediamail.com.