Commentary

It's high noon for ''Full refund, no questions asked'' in Singapore

I remembered the cultural shock I had when I was pursuing my undergraduate degree in Florida. I was told I could return any purchase at the departmental stores like K-Mart, if I am not satisfied with the product for any reason. Is this how customer satisfaction is defined?

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It's high noon for ''Full refund, no questions asked'' in Singapore

Commentary

3 ways to keep calm amid looming recession

GDP slow growth ahead- should you be worried?

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Could you walk with Steve Jobs Singapore?

One of my favourite anecdotes about Steve Jobs is the pitch one. When people wanted to pitch Steve Jobs whether they be from internal functions or from external companies he said one thing to them. Walk with me.

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What Singapore fresh grads need to know about job interviews

In the last 2 years since graduating with a finance degree from SMU, I have interviewed scores of fresh graduates in Singapore for summer internships and graduate employment programs.

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Squeezing the most out of Singapore mobile commerce

The mobile commerce market in Singapore has been growing at a very rapid pace. This phenomenon was surveyed by market research company TNS, found that about 5.3 million of the 7.3 million mobile phones (an enormous 72 per cent) in Singapore are smart phones.

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Restructure yourself for success

Like a company, if you too want to remain successful, you need to restructure to ensure that you are at the optimal state.

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These four ideas will move your staff members into action

The end of the year is just around the corner, once again far too quickly and companies in Singapore are gearing up for the new year. There is a general feel that after five tough years that the next two years will see us turning up and from 2015 the markets in many industries will be more buoyant.

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Singapore leads Asia in mobile take up and M commerce

Singapore is a great place to be if you want to know the future of mobile commerce and marketing. A new survey commissioned by the Mobile Marketing Association of Singapore found some incredible stats on Singaporeans and mobiles:

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This is how you can use marketing to retain talent in Singapore

Building employee loyalty and retaining talent is a key challenge for companies in Singapore.

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How to manage bad publicity in Singapore

A few keystrokes in Singapore are all it takes for consumers to give expression to any dissatisfaction they may have with a company or its products. Whether their gripe is genuine or reeks of impulsive vitriol, it can cause far-reaching damage to companies that are the target of attack.

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This is how online branding can make or break your career

As social networking sites grow increasingly pervasive, Singapore professionals are beginning to realise that online branding is critical and could impact one’s career.

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The top 10 branding errors Singapore entrepreneurs make

Singapore is known as being one of the best cities in the world in which to start a new business. Yet, the costs of doing business in Singapore can be high, so every mistake you make along the way means money out of your pocket.

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This is how you get on the headhunter's radar

One of the most common question we get when we are headhunting candidates is “How did you get my contact?”

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How political risks will make exports suffer

Election. Change of new government. Civil war. Economic crisis. These are some of the political scenarios that may cause costly disruptions and delays in getting business done for Singapore companies.

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How to face the hurdles in Singapore's construction industry

The significant amount of volatility, in Singapore’s construction industry’s output and contracts awarded in the last decade, reflects the sector’s cyclical nature and exposure to the wider economy.

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Managing risk and contingency

As markets remain volatile, global competition intensifies and consumers remain ever-demanding, best-practice demand management is an imperative. To plan effectively for demand not only do you need to be able to understand what customer’s want and what is happening in the marketplace, you also need to successfully manage risk and contingency.

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