Here’s how Resources Global Professionals delivers beyond premium assistance

Find out how this professional services firm can reveal your competitive edge through its ‘inside out’ approach.

As more companies shift to being project-based organizations and in a difficult economic environment like today, the demand for experienced consultants working on an interim basis is? rapidly increasing. Hence, flexibility and cost-efficiency has become more and more important in the industry.

Resources Global, a professional services firm established in 1996, heeds this demand as it offers clients a flexible solution in a cost-effective manner on a local or global basis, with a consistent level of quality. Managing director for Singapore Sebastien Normand reveals, “Our focus is on rapidly bringing hands-on experienced consultants on a project basis to support our clients from various industries and make sure that they will be fully dedicated to them to solve their problems with long lasting solutions.”

The ‘inside out’ approach
Resources Global carries a Big Four heritage as it was founded as a division of Deloitte & Touche LLP in 1996 until CEO Don Murray led a management buyout in 1999. Resources then pioneered a new kind of consulting, the “inside out” approach, where consultants work in partnership with leaders and their teams to transfer knowledge, build operational capability and drive change through all levels of the enterprise.

The firm employs seasoned consultants only who have an average experience of 15-20 years in finance and accounting, human capital, information management, internal audit, as well as legal and supply chain. Sebastien Normand adds: “With 3000 of them worldwide, we managed to create a reliable, global alternative to the Big 4 for our clients, MNCs in a vast majority. Our consultants partner with our clients in a much more collaborative manner than traditional consulting firms, enabling an optimal knowledge transfer.”

Resources Global Professionals in Singapore is focused on Finance & Accounting, Internal Audit and Compliance, Information Management, Supply Chain Management and Human Capital - covering all industries to help clients run their initiatives, either by being part of their project team or through interim positions, notes Normand.

Global reach, unmatched solutions
Resources Global operates in 66 countries through 80 offices and has brought an alternative to traditional consulting firms, with more flexibility and the capacity to answer the local, regional and global needs of its clients. “We have also launched new actions like the Straits Times Resources Governance Index, to assess the quality of corporate governance of companies listed on the SGX,” Normand says.

The firm also uses PolicyIQ, a web-based content management application that helps companies create, organize, track and report on business content. Normand notes that it is used by hundreds of organizations, from small businesses to Global 100 enterprises, to manage content for a single purpose, such as SOX documentation management, or across many areas for multiple tasks. “Our customers are creatively applying policyIQ's functionality to meet needs of virtually any initiative where they are working to organize information, automate processes or implement oversight and approval,” he adds.

Challenges and future plans
The strong pressure on rates has been one of the major industry challenges faced by Resources Global. “We constantly need to emphasize what we bring in our model, i.e. more flexibility, more experience, access to a global network and Subject Matter Experts, global functional coverage,” reckons Normand.

The firm is also challenged by its dependence on the local and global economy. But its global footprint helps through a better balance of risks faced in different regions. Normand also reveals Resources Global’s dual model where the firm competes with traditional consulting firms (typically doing better during times of growth) and with recruiting firms (interim roles are often an option when economic cycles are down).

Moving forward, Resources Global Professionals aims to leverage its existing client base to develop the business and to target new clients from diverse industries especially buoyant markets like Malaysia, the Philippines, and Indonesia. According to Normand, they are planning to develop some of their service lines like Information Management and Supply Chain Management but continue to be a key solution provider for Accounting and Regulatory topics (IFRS/USGAAP conversion, Conflict Mineral, FATCA...). For its Singapore clients, Resources Global promises unmatched reactivity to quickly find a solution to problems, high level of commitment, strong experience, high professionalism, and cost-efficient solutions.
 

Sebastian Normand, Managing Director, Resources Global Professionals