Singapore launches last-mile parcel delivery standards

The new standards aim to improve the areas of packaging and labelling, amongst others.

Singapore introduced new industry standards for last-mile delivery of parcels that aim to improve the e-commerce experience of customers and raise operational efficiency across the value chain.

In a statement, the Singapore Post Limited (SingPost) and the Singapore Standards Council (SSC) said Technical Reference (TR) 105 laid out guidelines on various areas such as packaging, labelling, data collection and transmission, communication content and operation practices.

Specifically, TR 105 aim to improve the productivity of last-mile deliveries by having standard packaging and labelling guidelines to reduce delivery failure rates and optimise storage and delivery schedules.

The guidelines also enable data exchange and harmonisation across marketplaces, sellers and last-mile service providers to protect data and reduce delivery failure frequency.

It will also allow end consumers to track the status of their parcel better and communicate with deliveries at critical touchpoints by aligning datasets between marketplace and service providers’ platforms, and information relayed to end-consumers.

Guidelines were also provided for delivery logistics, instructions, and authorisation across key modes of delivery which will improve operational processes and more efficient and punctual contactless deliveries.

The crafting of the new standard, launched by SingPost and SSC overseen by Enterprise Singapore involved various industry stakeholders including Amazon Asia-Pacific Holdings, Centre of Innovation for Supply Chain Management, Republic Polytechnic, GOGOX (Singapore, and Infocomm Media Development Authority of Singapore.

Also part of the working group led by SingPost was Lazada, Park N Parcel, Qxpress, Shopee, the Singapore Institute of Retail Studies, Singapore Logistics Association, and the Singapore Retailers Association.

Follow the link s for more news on

Enterprise Singapore

SingPost

Singapore e-commerce

You're the reader we write for. You're also the person our partners want to reach.

If that sentence describes you — a founder, a C-suite, someone whose attention companies pay good money for — then you already understand why SBR works. We've spent twenty years earning the trust of readers exactly like you. Which is exactly what makes this an interesting place for your company to show up, too.

The ways it can show up are broader than most people assume — thought leadership articles, sponsored content, industry summits across Southeast Asia, regional awards programmes, podcasts, and media placements in print and digital. The right fit depends on what you're trying to do, which is why we'd rather start with a conversation than send a rate card.

If your company has something this audience should know about, we'd like to hear what you're working on.

No rate cards until we understand the brief. It's a better use of everyone's time.

Book a meeting

| Or download the media kit (PDF)

240,000 senior readers quarterly in print Top 1,700 Singapore companies reached

7 markets across Southeast Asia

Top News

30 One-Sentence Stories From People Who Have Built Better Habits

None of these stories are mine. They were sent to me by readers of Atomic Habits. My hope is that these examples will illustrate how real people are putting the book into practice. They will show you what people are actually doing to build good habits and break bad ones. And hopefully, they will spark some ideas for how you can do the same.

news conversion

SBR 5 Lorem Ipsum News 2 [8 May]

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

SBR 4 Lorem Ipsum [8 May Top Stories]