ComfortDelGro ties up with ALPS to deliver medicine

The service is offered to all public healthcare institutions.

ComfortDelGro Taxi has tied up with ALPS Pte Ltd, the supply chain arm of the public healthcare system, to deliver essential medication to patients with pre-existing conditions, who require regular refills during the COVID-19 period, according to an announcement.

The service is offered to all public healthcare institutions (PHIs) which can set up individual accounts with ComfortDelivery. Delivery fees are charged to the PHIs by the distance, with a starting fee of $6.50 for up to the first three kilometres and all fees will go directly to the cabbies.

However, unlike food deliveries where cabbies are paid by the merchants on the spot, delivery fees for medicine are credited to the cabbies’ UOB bank accounts the next working day.

Upon successful booking, cabbies will have to notify and confirm delivery details with each recipient before delivery. They are to also ensure that all medication is transported in accordance with the temperature requirements and are kept away from direct sunlight, heat and moisture. Upon delivery, cabbies have to verify the identity of the recipient before signing off on behalf of the recipient to minimise contact.