StarHub unveils Singapore’s first mobile phone after-sales support

Here's how SmartSupport could back up your data.

In a release, StarHub, in collaboration with Asurion, introduced Singapore’s first mobile phone after-sales support plan for its mobile post-paid customers. 

With SmartSupport, customers can easily seek remote technical support for their phone or replace a defective or misplaced phone in as soon as four hours.

In addition, they can use the SmartSupport mobile app to back up phone data in the cloud as well as enjoy a suite of mobile security and privacy utilities.

“Many customers are concerned about misplacing or damaging their phones as losing invaluable data, such as contacts, photos and videos can be agonising, even if it’s only for a brief moment,” said Mr Chan Kin Hung, Head of Personal Solutions, StarHub.

“We are very happy to offer SmartSupport, which enables our customers to enjoy complete peace-of-mind, from getting a replacement phone quickly and easily to knowing that their data is backed up securely. With StarHub’s SmartSupport, assistance is just a phone call or mouse click away.”