Retail

CASE, Shopee collaborate to protect consumer rights

CASE, Shopee collaborate to protect consumer rights

The collaboration launched a programme that ensures a safe and reliable user experience online.

Retail sales decline shows end of revenge spending in holidays

Transactions went down 18.7% to $3.1b in February.

SG retail capital value growth remains stable

But expect rents to grow and underpin retail asset prices.

Singapore’s technical consumer goods market grows 2.4% in 2022

BNPL schemes pushed consumers to buy goods amidst rising prices.

New mall openings boost leasing activity for retail in Q1 23

The demand stemmed from food & beverage operators.

9 in 10 consumers will reward brands that protect their data: survey

One way that consumers reward brands is through positive app store reviews.

1 in 3 consumers want reusable packaging for online purchases

Some who opted for reusable packing did so due to incentives.

Retail sales grew 12.7% YoY in February

The Chinese New Year festivities contributed to the growth.

Consumers crave human connection amidst era of automation

Businesses should balance automation with personal care, says Euromonitor International.

On hold? About 5 in 10 Singaporeans complain about unresolved customer service issues

Organisations risk more than 5% of their sales with poor customer service.

E-commerce adoption growing amongst the silver generation: survey

Seven in 10 seniors have integrated e-commerce into their daily routine.

8 in 10 consumers are rethinking spending

Four industries will be most affected by this change.

Retail sales fall 9.4% MoM in January

The January record is a reversal from the 7.7% increase in December.

Retail sales momentum to decelerate into 1H23

RHB expects full-year retail growth to clock in at 6.0%. 

DFI Retail Group posts 72% decline in underlying profit in ‘challenging’ 2022

The underlying profit fell to $39m (US$29m) in fiscal year 2022.

Dairy Farm’s recovery may rely on China economic revival

The retail firm, however, will be hit by inflationary pressures.