, Singapore

Over 7 out of 10 shoppers demand free shipping from online retailers: report

Free delivery is crucial to driving sales.

Free shipping is critical for over 7 out of 10 online shoppers in Singapore, a survey by UPS revealed today.

The survey showed that most shoppers will go to great lengths to get free shipping, including adding more purchases for their cart, searching online for promo codes and joining loyalty programs.

Across Asia, Singapore has the highest percentage of online shoppers at 52% who stated that having the ability to select an alternate and more convenient delivery location is an important factor when checking out online.

The survey also showed that 63% of Singaporean online shoppers review a retailer’s return policy before making a purchase, tied with China as the highest in Asia Pacific.

When dissatisfied, 50% of shoppers in Singapore are likely to email a company for a refund or to complain if they are dissatisfied with a purchase, the highest percentage in Asia

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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

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Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley