Carousell Campus launched to enhance recommerce capabilities

It will improve brands’ authentication and inspection.

Secondhand retail platform, Carousell, rolled out its Carousell Campus, its new regional headquarters, which will help improve its recommerce capabilities by offering a trusted and convenient environment.

In a statement, Carousell Campus will also house the group’s first capabilities centre, which will bring its brands and subsidiaries into a “single location to fast track operations, integrate capabilities for authentication and inspection, as well as allow for more efficient collaboration.” 

Carousell said it focuses on building stronger recommerce foundations and setting new standards in trust and convenience for secondhand sales in the region.

An example of this is launching the “Certified” programme this year that uses shared expertise and technology from various entities to authenticate and inspect secondhand items in the programme sold by Carousell Official Stores. 

Here’s how Carousell does its authentication process:

Mobile phones are inspected using our proprietary AI-first diagnostic technology to remove human error in assessment. 

Luxury bags are authenticated by a team led by our Lead Authenticator, who was previously from fashion luxury houses, such as Louis Vuitton, Hermes and Chanel. 

Vehicle inspections are carried out by veteran automotive inspection and repair companies.