NCR to challenge Wincor-Nixdorf, IBM in Asia's cash register market

After a decade's absence from the cash register market in South East Asia, NCR will target the South East Asia markets with a full range of assisted and self-service retail solutions. These solutions will help large format, general retail and quick service food companies transform their customer experience by completing transactions quickly and simply through POS and self-checkout and introducing new, revenue generating, services, such as gift registry and bill payment through self-service kiosks.

“The retail market is growing in the region and we would like to play a significant part in this growth. The role of POS systems is evolving beyond simply improving efficiency and reducing cost to delivering opportunities for cross-selling with follow-on offers, that can be delivered on sales receipts or through loyalty programs.” said David Miller, NCR regional vice president for South Asia Pacific. “NCR already sees how consumers want to interact through self-service across multiple industries in the region. Retailers in South East Asia can leverage a culture of fast-consumer-technology adoption, to offer growing range of services through self-service kiosks. To meet these growing need and opportunities, NCR will expand its sales, channel partner and services coverage as we introduce our comprehensive retail solutions across the region.”

NCR’s suite of POS (Point of Sale) workstations, include the NCR RealPOS™ 21, NCR RealPOS 30, NCR RealPOS 70XRT and NCR RealPOS 80XRT; designed to reduce total cost of ownership, enhance productivity and improve the customer experience. These POS workstations can fit virtually in any retail or food service operation, along with a wide selection of bar code scanners, thermal receipt printers and other POS peripheral devices.

NCR is also introducing South East Asian businesses to the NCR SelfServ™ Bill Payment and NCR’s world-leading patented two-sided thermal receipt printing technology (2ST™).

The Bill Payment kiosks enable a wide range of applications from order placement to bill payment, promotional information, gift registry and more. NCR’s durable self-service kiosk provides an exceptional customer experience that can be installed virtually anywhere needed for maximum impact: a tabletop, shelf, pole, wall or pedestal. The easy-to-use bill payment solution accepts multiple tenders – cash, check, credit cards and debit cards – and ties directly into POS.

In addition, the South East Asian retail industry will experience NCR’s 2ST printers that allow printing on both sides of the paper thereby reducing receipt paper usage by up to 45 percent. This technology not only helps retailers address their environmental objectives, but also provides shoppers with shorter, more manageable receipts, faster print times and fewer stoppages for receipt roll changes thus leading to increased customer satisfaction.