Manulife Financial's Board of Directors visit Singapore

This is the first time the seven members paid Manulife Singapore a visit.

In a release, the company said that Asia has been a strong growth region for Manulife Financial. Five years ago, Asia accounted for 20 per cent of the Company's global insurance sales. In 2012, that proportion has already increased to half.

As part of the Asia tour, on 3 September, seven Manulife Financial Corporation's Board of Directors paid a visit to Singapore, a first in Manulife Singapore's history. Two members from the Board, Mr John Palmer and Mr Tsun-yan Hsieh are based in Singapore.

Manulife Financial Corporation's Board of Directors with Mr Robert A. Cook, Senior Executive Vice President & General Manager, Asia, Mr Philip Hampden-Smith, Executive Vice President and General Manager of South East Asia Operations, Ms Annette King, President & CEO of Manulife Singapore, Ms Jill Smith, Senior Managing Director, MAMS and Manulife Singapore's Senior Leadership Team were all present.

As the agency force accounts for 68% of Manulife Singapore's total new business in H1 2012, the Board of Directors had a lunch meeting with selected Directors, Managers and Financial Planners. Manulife sets itself apart by putting customers first and delivering real value to them.

This customer-centric philosophy received affirmation in the 2011 Customer Satisfaction Index of Singapore conducted by Singapore Management University where Manulife Financial Planners were voted to be the most trusted financial planners.

In addition, clients were most satisfied with the sales experience they had with their Manulife Financial Planner.Manulife Singapore first embarked on an extensive branding campaign in October 2010. As of June 2012, our brand awareness has surged to 71%* from 28% in September 2010.