Great Eastern and Intellect launch 24/7 mental health helpline for employees

This provides employees with personalised and immediate guidance.

Great Eastern has teamed up with Intellect, a research-backed mental health platform for workforces across Asia, to provide a 24/7 distress helpline.

This helpline is managed by experienced responders who will provide immediate, real-time, and professional support to address mental health issues, setting it apart from conventional platforms that often involve barriers to accessing professional help.

The insurer also said it guarantees that employees receive personalised guidance from their initial contact onwards, eliminating delays and intermediaries.

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“Our partnership with Intellect represents a significant advancement in the realm of mental health support for our corporate clients’ employees. With increased demand seeking to enhance health benefits in their corporate insurance package, we are setting a new benchmark in the industry by providing immediate around-the-clock professional support to the employees in need and empowering them to Reach for Great mental health.” Leslie Chow, Head of Group Insurance, Great Eastern, said.