FWD HealthFirst provides free medical teleconsultations for customers

The service also entails healthcare services at affordable prices.

FWD Singapore has introduced a new value-added service named FWD HealthFirst, developed in collaboration with MHC Asia.

This service grants FWD protection plan policyholders and their families access to primary healthcare services at preferential rates and offers free teleconsultations.

The partnership aims to ease the 4.2% year-on-year price hike in healthcare, referencing Singapore’s consumer price index figures.

FWD HealthFirst is available to both new and existing customers of FWD protection plans, with no extra charges. Notably, this benefit extends to family members, encompassing spouses, children, parents, and grandparents.

By including family members, FWD intends to safeguard the overall well-being and financial security of customers and their dependents, attending to their insurance needs and beyond.

Through FWD HealthFirst, FWD introduces free medical teleconsultations, enhancing healthcare accessibility. 

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These virtual appointments, accessible around the clock, connect individuals with experienced healthcare professionals, eliminating the need for physical visits and lengthy waiting times. Additionally, medicine delivery is accessible at preferential rates.

Further, the program offers customers preferred rates for general practitioner (GP) and dental services at over 600 MHC GP and dental clinics. This ensures that healthcare expenses remain manageable. 

For instance, a standard GP consultation, typically costing between S$20 and S$55, would be reduced to S$13 through FWD HealthFirst. 

By substantially reducing healthcare costs, FWD aims to assist individuals and families to prioritise their well-being without compromising financial stability.