Cybercom paves the way for digital solutions in Singapore

With a team of seasoned digital communication architects, Cybercom offers exceptional digital solutions to boost their client’s profitability.

Cybercom has been operating in Scandinavia since 1995 as a technology consultancy offering business solutions. In fact, the company has been a key partner to the popular brand SonyEricsson in implementing their digital strategy since 2001. In 1997, the company started doing business in Singapore with focus on telecom management and the operator segment. Today, Cybercom sets up a new business era in Singapore – Digital Solutions. Cybercom Digital Solutions was launched in Singapore in 2012 with the mission to bring the best of breed from Digital Business drive into Singapore.

From Scandinavia to Singapore

Through its online excellence expertise in general, and world-class expertise in Usability and Performance in particular, Cybercom’s mission in Singapore is to boost the online performance of medium to large sized businesses and organisations in Singapore. As Mats Frisk, Cybercom International’s Director of Sales and Marketing, puts it: “We are a Scandinavian company which started in 1995 and has since developed our expertise through the business cycles of the Internet and the Web.” Considering that Scandinavia, where Cybercom started, is one of the most developed regions when it comes to online business management, the company offers unmatched experience to customers in Singapore. “Our model of working is based on passion, innovation and trust and we always focus on business benefits before technical beauty. We have through the years built up a strong know how of applying the right technology for the right business situation,” adds Frisk.

But as Singapore takes a quantum leap into using mobile devices to access the internet, Cybercom is faced with the users’ expectation to get the same brand and business experience no matter what the device they are using. The company deals with this challenge head on through the ‘SPOC’ approach - single point of communications, where the business from one point can reach out on all channels. “This is not only online presence realization in 360 degrees, but it also interconnects the channels in a digital eco system. The approach is of course both scalable and cost efficient,” says Frisk.

Cybercom’s competitive edge

Frisk notes that their team, which has the finest engineers and business architects with almost two decades of experience, works hand-in-hand with the clients to come up with the most appropriate and comprehensive digital strategy that delivers positive user experience. “We make sure that it is easy finding you on the Internet and that visitors stay on the website by designing a clear navigation path from the start page through the intended digital journey. Equally critical is to ensure customers come back or recommend your website to their friends through social media,” he adds.

But what sets Cybercom apart from its competitors? Frisk notes that only a few firms have the same breadth and depth in service offerings that they have. He reiterates that a company’s digital channel is not just about technology for it can be highly instrumental as a business strategy through converting visitors into customers. “By enabling customers’ ideas in combination with our experience, we can boost their business and create a world class communications channel that spreads through all forms of digital media. We are digital communication architects with a toolbox to help boost our customers business performance.”

With approximately 1400 seasoned employees, the company is able to offer strategic and technological expertise to companies in telecom, industry, media, public sector, retail, and banking and finance. But Frisk considers high onlinetouch industries as their strongest markets in Singapore - bank and finance, hospitality and retail industries. “Historically we are also strong in the telecom segment, where we have supported operators world-wide since more than 15 years.”

Today, Cybercom undertakes assignments all over the world. “We are not in Singapore ‘just’ to build another website to our customers. Our goal is to help companies excel in their online presence, by developing it into a business critical channel and a make it a key tool to differentiate themselves from their competition,” concludes Frisk.

Cybercom Singapore Pte Ltd
133 Cecil Street, #12-04 Keck Seng Tower
Singapore 069535
Phone: +65 6536 2780
Fax: +65 6536 2781
www.Cybercom.com