2 in 3 Singapore CIOs utilise AI to enhance security framework: survey

One in four (25%) CIOs are planning to invest in AI, according to a survey by Lenovo.

About 68% of chief information officers (CIO) in Singapore are already using AI to enhance their security framework, whereas another 25% are planning to invest, according to a survey commissioned by Lenovo.

Almost half (48%) of CIOs in the Lion City believe that real-time analytics will benefit the most from AI, with retail & customer experience (42%) coming second.

Although Singapore is considered a mature market for AI, scaling AI initiatives to deliver return on investment across multiple business functions remains a challenge, noted Lenovo. Majority or 60% of local enterprises still struggle to fill out their AI-related positions.

Lack of requisite training in AI automation tools (57%) and job security (50%) remain key pain points for CIOs.

The survey also found that high dependence on third parties (40%), monitoring AI misuse/Hallucinations (incorrect predictions), and security (38% each) are top 3 concerns for CIOs in Singapore.

“Planning, assessing ROI, and having the required data sets and teams are crucial for AI projects. AI Singapore plays a vital role in building skills through apprenticeship programs and creating a talent pipeline framework to address the global AI skills shortage.” Laurence Liew, Director – AI Innovation, Lenovo said.

Data from the survey included more than 900 CIOs across the Asia-Pacific (AP), ASEAN+, and ANZ.