Staff retention, satisfaction in healthcare a top priority in 3 years time

One-third of healthcare leaders prioritise employee retention.

For the healthcare industry, one-third of leaders are putting employee satisfaction and retention as top of their priority, the highest compared to the average of Asian (33%) and European (32%) averages.

According to Philips’ Singapore Future Health Index 2022 report, this priority increased to 15% in 2022 from 9% in 2021.

“Whilst in 2021 most leaders predicted that staff satisfaction and retention would no longer need to be prioritised in the years to come, today they are convinced these staffing issues will be of great importance in the foreseeable future and addressing them will need to remain at the top of their agenda,” read the report.

Aside from this, being a socially responsible healthcare provider is also another priority by one-quarter (25%) of healthcare leaders in Singapore.

“As healthcare access and affordability have been on the Singapore government’s agenda for many years, it is not surprising that 43% of Singaporean leaders have health equality initiatives already in place, with an additional 49% in the process of doing so,” the report read.

“This puts Singapore far ahead of other countries when it comes to the adoption of health equality initiatives,” it added. 

The Future Health Index 2022 report is “based on proprietary research from almost 3,000 respondents conducted across 15 countries, including Singapore.”

It explores how healthcare leaders are harnessing the power of data and digital technology as they look to address their key challenges coming out of the pandemic.