Singaporeans show low level of enthusiasm at work

The city fell behind India, Thailand and Hong Kong in terms of employee engagement.

Singapore falls behind globally in terms of employee engagement or their level of enthusiasm with their jobs, scoring only 47% or below the worldwide average of 53%, according to a study by experience management firm Qualtrics.

The city lagged behind India (79%), Thailand (72%) and Hong Kong (63%). However, it outpaced Japan (35%) and South Korea (40%), which registered the lowest scores.

Singapore businesses that provide feedback programmes achieved an engagement score of 55%, compared to only 33% for those without it.

Compared to the global average, overall employee engagement is 67% when feedback is collected and acted on, whilst the figure drops to 50% when the frequency is only once or twice a year.

When it comes to changing employers, about 18% of Singaporean workers intend to only stay for less than a year, in line with the global average. The percentage more than doubles (38%) for those who are planning to stay for two years at most.