Singapore Tourism Board crowdsourcing solutions for travel industry issues

The call for proposals is open until August 28.

The Singapore Tourism Board (STB) has released a call for crowdsourcing for innovative solutions to address key issues and opportunities in the hotel and travel agent industries through the Tourism Innovation Challenges organised for Hotels and Travel Agents.

The Tourism Innovation Challenges aim to continue the momentum of business transformation, technology adoption and manpower optimisation for industries that has been brought about by the launch of STB’s Hotel Industry Transformation Map (ITM) and Travel Agent Roadmap in 2016.

“With manpower constraints and rising consumer demands, our core industries of hotels and travel agents need to look for creative ways to build customer loyalty and improve efficiencies. We are therefore putting out these Tourism Innovation Challenges to elicit smart and innovative technology solutions that can best address issues faced by our hotels and travel agents,” said STB Chief Technology Officer Quek Choon Yang.

These Challenges are held in partnership with Singapore Hotel Association (SHA) and the National Association of Travel Agents Singapore (NATAS) respectively, and supported by the Agency for Science, Technology and Research’s (A*STAR) commercialisation arm - Exploit Technologies Pte Ltd (ETPL), Infocomm Media Development Authority (IMDA), NUS Enterprise, and Singapore Infocomm Technology Federation (SiTF).

Here’s more from STB:

The Call-for-Proposal for these two (2) Challenges will run in tandem and is open from 18 May to 28 August 2017.

Interested companies can respond with creative and scalable technology solutions tailored to address problem statements developed through the engagement sessions that STB had conducted with hotels and travel agents.

The proposed solutions may be rooted in big data and analytics, artificial intelligence, cognitive computing, robotics, material sciences or other relevant technologies.

Proposals will be evaluated based on their ingenuity and their ability to best address the problem areas, as well as companies’ track records and competencies. Selected proposals will be funded by STB for up to 70% of qualifying costs, to deliver feasible prototypes for trial and eventual implementation if the trial is deemed successful.

Apart from funding support, STB will also be conducting networking and business matching sessions to connect technology solution providers with hotels and travel agents. These sessions aim to help technology solution providers to better understand the industry’s challenges and to find pilot users to partner in developing their solution prototypes.

The Tourism Innovation Challenges are open to all Singapore-registered technology solutions providers. Interested parties are encouraged to register via email to qiu_lishi@stb.gov.sg for the respective briefing sessions with your company name, the name of attendees and designations, and contact details. Companies may also register for both sessions.