ComfortDelGro launches food delivery service

Deliveries are charged at a distance-based rate starting at $6.5.

ComfortDelGro (CDG) has launched its food delivery service ComfortDelivery, which allows its fleet of 10,000 taxis to service food and beverage (F&B) orders during the circuit breaker amidst the pandemic, the company announced in a press release.

The service is available from 9AM to 10PM, with deliveries charged at a distance-based rate starting at $6.5. Outlets who book cabbies for two drop-offs in one booking will pay a rate starting at $8.5. About 20 orders of up to three different destinations per order can be made at any one time, said CDG.

All fees go directly to the cabbies’ pockets, added CDG. No fee will be imposed on either the cabbies or the F&B outlets during the circuit breaker period, which will end on 1 June.

Cabbies will bid for the delivery jobs via the ComfortDelivery Driver App. Upon collection, the outlet just needs to pay the cabby through PayNow or by cash. It can also track the location of the taxi and the time in which the cabby delivers the order through the platform.

Trials began last 23 April, to help cabbies and F&B outlets familiarise with the system and iron out any teething problems.

Further, CDG cabbies will be trained on the usage of the app and on how to handle food safely. They will be required to adhere to elevated safe distancing measures, including the contactless delivery process, that have been recommended by the Singapore Food Association, the company said.

Cabbies are also encouraged to create a PayNow account.