Card skimmers attack DBS Singapore

DBS reports a total of SGD23,000 worth of unauthorized withdrawals last Sunday, Feb 19.

According to a press release, On 19 February, Sunday night, DBS received calls from a handful of customers who were alerted to unauthorised ATM withdrawals in Singapore, after receiving real-time SMS alerts from the bank.

This incident, DBS said is not a result of any new skimming activity but a residual effect of the same card skimming operation that took place at the end of last year. DBS fully compensated all 17 affected customers a total of SGD 23,000 within 24 hours.

DBS is working closely with the authorities on the investigation and confirms that over the past few days, there have been no unauthorised withdrawals made in Singapore.

Based on the Sunday withdrawals, the DBS analytics team identified a further group of customers who were potentially at risk of fraudulent domestic withdrawals. To safeguard them against unauthorised ATM withdrawals, the bank proactively de-activated the cards of this group of customers, and took immediate steps to replace their cards.

These customers were also informed of the card de-activation on the same day and new ATM/Debit cards have since been issued to them.