, Singapore

Circles.Life to expand to Taiwan and Australia in 2019

It plans to invest $50m for each market launch.

Circles.Life is planning to expand its services outside of Singapore shores into Taiwan and Australia in Q2 and Q3 2019 respectively, after closing its Series C financing round which was led by Sequoia India, an announcement revealed.

The telco plans to launch in more than five countries within the next 18 months and will reportedly invest more than $50m in each launch.

“We plan to offer more personalised digital services and revolutionise the telco industry globally, using our tech stack Circles-X,” Circles.Life’s CEO and co-founder Rameez Ansar said in a statement.

Circles.Life is said to have garnered over 5% of Singapore’s mobile subscriber market share, and its NPS score, which tracks customer satisfaction, was said to have set a new bar for the sector with a rating of 50+.

Meanwhile, the telco said it would continue with its efforts to redefine the mobile telecom sector with additional investment into its range of personalised digital services. “This is powered by the opening of a data science and engineering centre in Bangalore and acquisition of several companies including Fratics and Klassify, to leverage their machine learning capabilities,” Circles.Life added.

In conjunction with its expansion announcement, Circles.Life launched its $20 unlimited data which builds upon its most popular product 20GB for $20 plan. Additionally, the company unveiled its new Circles PhoneProtect device insurance plan which will retail for $7 per month through a partnership with HL Assurance (HLA).

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