Tiger Airways beefs up Singapore team

Airline eyes hiring 20% more pilots, cabin crew that support projected growth of 12 more aircraft.

Tiger Airways Singapore is gearing up for its next phase of growth with a bigger team. This follows the inking of a 3-year deal with Changi Airport to grow Tiger's base in Singapore, and the commitment to expand its current fleet of 10 aircraft to at least 12 by March 2011, according to a Tiger Airways report.

Rosalynn Tay, Managing Director of Tiger Airways Singapore, said, "Tourist arrivals broke records for the fourth consecutive month in March, and continued to show double-digit growth in April. As Singapore continues to attract more tourists, we are recruiting more tigers to pounce on the opportunities. With at least 20% more capacity to be created this year, we are growing our team in the air, on the ground and in the office."

The airline is recruiting at least 20 pilots and 60 cabin crew, an increase of 20% over the current team of about 100 pilots and 200 cabin crew.

Several positions are also available across various functions. For instance, the customer service team will be beefed up to serve Tiger Airways' increasing number of passengers. Leadership positions have also been created to drive the development of cargo services following successful trials. Other positions include Logistics, Safety, Flight Operations Network Planning, and Revenue Management.

Rosalynn Tay said, "Numbers aside, we are more concerned with the type of people we hire. We want tigers – strong, effective and go-getting. We are not interested in stars who jump up and down, race around in circles, or just talk about successful relationships. Our tigers deliver strong results in reducing fares for passengers, reducing costs for the company, and growing profits for shareholders.

"Thanks to our effective team, we are now Singapore's biggest LCC with the highest capacity in and out of the country. With our cost efficiencies, non-hierarchical culture and a gung-ho attitude, we achieve a lot more than other airlines. As an indication of how Tiger Airways is growing faster than the industry, our passenger volume grew 45% in April 2010 year on year, far outperforming the 12.6% growth in passenger traffic at Changi Airport."