Singapore Airlines empowers geographically distributed workforce with IBM

Airline expanding use of IBM Lotus Collaboration Software to strengthen its global communications.

IBM announced on Thursday that it has signed an agreement with Singapore Airlines to empower the airline's geographically distributed workforce to collaborate and communicate more effectively.

After a comprehensive total cost of ownership study, Singapore Airlines decided to retain IBM Lotus Software as the company’s messaging platform, according to an IBM report.

Singapore Airlines will upgrade to the latest version of Lotus Notes Domino 8.5 by end of 2010, and will further enhance its collaboration, knowledge management and mobility using the Lotus Collaboration platform powered by IBM Lotus Quickr, Lotus Connections, Lotus Sametime, Lotus Notes Traveler and Lotus Mobile Connect.

"Enterprise collaboration and communications is critical for a company whose employees are as dispersed as Singapore Airlines," said Kevin Cavanaugh, vice president, messaging and collaboration, IBM Lotus Software. “The use of social software and collaboration solutions can significantly impact the productivity and knowledge sharing across an organization."

IBM Lotus Notes collaboration software is available for the full spectrum of proliferating mobile and Web-connected devices such as thin clients, laptops and desktops used to access corporate applications and business processes. Lotus Notes is available in a cloud-based version, and also comes bundled with hardware and other offerings via its Lotus Foundations line for mid-sized businesses.