, Singapore

Fingertip convenience: SilkAir offers preferred seating to economy customers

More legroom made more accessible.

SilkAir recently started offering customers the choice of securing a preferred seat, which are located in exit rows and have larger legroom for travellers.

In a media release, SilkAir says that these preferred seats are available for purchase during the seat selection phase when customers make their bookings on the website. Customers can purchase a preferred seat on the website any time before check-in opens (48 hours before flight departure) by simply retrieving their bookings. 

This will be available to customers who make purchases directly from the airline or through their travel agents. Alternatively, customers can also make a purchase by calling their local SilkAir office.

Here’s more from SilkAir:

Offering more legroom to customers, these Preferred Seats are open for advance selection for a fee of USD 40 for flights to and from China, India, Australia, Nepal and USD 20 for flights to and from all other SilkAir destinations. This new option will be on a first come, first serve basis, subject to terms and conditions.
For seats located in the exit rows, SilkAir requires as part of our commitment to the safety of our customers, that those who select and occupy these seats must meet mandatory safety conditions. These requisites which strictly comply with the Civil Aviation Authority of Singapore’s flight safety guidelines, require that these customers must:

o Be at least 15 years of age at the commencement of the journey.

o Be fully able-bodied and capable of opening the exit doors and moving quickly or reaching and passing through the adjacent emergency exit. Persons with reduced mobility or any disability, whether profound or partial, and persons using portable oxygen or any other medical equipment are ineligible because they may endanger themselves or others.

o Be able to follow the safety instructions in English.

o Be in good health at the time of check-in, boarding, and during the flight.

o Not carrying infants or using an infant seat belt.

o Not pregnant.

o Not under the influence of any intoxicating substance at check-in, boarding, and during the flight.
o Not requiring an extension seat belt because of large body size.

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