Changi Airport broke ground for Terminal 4 construction

Find out what else will be rolled out.

In a release, it was announced that Singapore Changi Airport broke ground for the construction of Terminal 4 (T4), that will come with design and process innovations to redefine passengers’ travel experience, raise operational efficiency and manpower productivity for airlines and airport agencies.

At the groundbreaking ceremony graced by Mr Lui Tuck Yew, Minister for Transport, guests were given the first glimpse of the design of Changi Airport’s newest terminal – lush and comfortable, yet intimate, with touches of Singapore culture.

Besides delivering the premium airport experience that Changi Airport is renowned for, T4 will also see, for the first time at Changi, the extensive roll-out of a suite of fast and seamless travel (FAST) initiatives. These self-service and automated options will be offered at check-in, bag drop, immigration clearance and departure-gate boarding.

As self-service kiosks will be available at T4 throughout the day, passengers can choose to check-in at their own convenience before their flights without waiting in queues during peak periods. Those who are unfamiliar with the self-service options will be assisted by roving check-in service agents.

T4’s FAST initiatives are part of a global trend towards self-service options in airports and necessary in Singapore which faces a very tight labour market, especially in the ground handling and security sectors.