Changi Airport passengers to enjoy more limousine transfers from private jets

Changi extends tenancy of the elite terminal Jet Quay by 3 years, effective on 1 August 2011.

According to a release, Changi Airport Group and Jet Quay Pte Ltd have agreed to a three-year extension of the latter’s tenancy to operate the JetQuay CIP or Commercial Important Persons Terminal at Changi Airport.

The JetQuay CIP Terminal was introduced as a new concept of travel experience to passengers in September 2006. An elite terminal which provides personalised services such as limousine transfers from private jets to the terminal, buggy services to gate holdrooms, baggage pickup and delivery, and a personal shopper, JetQuay has been the preferred choice for passengers who appreciate the privacy and personalised services.

Following the economic recovery in 2009, JetQuay has seen a steady increase in the number of passengers using the terminal and requesting for its services. In 2010, JetQuay handled 55,000 passengers, an increase of 40% compared to the previous year. The growth trend is expected to continue, with more than 40,000 passengers using the facility in the first six months of this year.

The growing popularity of JetQuay coincides with higher traffic at Changi Airport and more visitor arrivals in Singapore following the opening of the two integrated resorts as well as the hosting of global events like the Formula One night race. These developments have resulted in an increase in the number of passengers who are willing to pay a premium for elite airport terminal services. Last year, more than 50% of JetQuay’s revenue came from private jet clients, including a number of internationally renowned celebrities.

As part of JetQuay’s efforts to bring its customers’ travel experience to a higher level, new facilities such as GST refund are being introduced and the Departure Immigration counter relocated to a centralised point for customers’ convenience and operational efficiency. These will be in place by end 2011.